At Expression Time, we understand that managing chronic conditions can be tough. That's why we offer Chronic Care Management (CCM) services. Our CCM program provides a better patient experience, improved clincial results, and allows you to create and strengthen long-term relationships with your most vulnerable patients.
Chronic Care Management is a special type of healthcare that focuses on helping people with ongoing health conditions. It's like giving your patients a team of experts by their side to create a plan just for them. We work together with you to make sure your patients get the care they need.
Our clinical care team will help you proactively manage your patients' health and collect valuable information through regular monthly encounters.
We operate as an extension of your team and allow your staff to prioritize their time to focus on critical tasks such as face-to-face patient contact. We know that your resources are already stretched thin and adding those patient program seems impossible to manage.
We handle it all --from patient eligibilty to claims management and billing, and everything in between.
"A 78-year-old patient was diagnosed with type 2 diabetes and wanted to avoid medication, if possible. We discussed following a low glycemic eating plan along with some daily exercises. I created documents for the patient that included tips on what foods to eat and what foods to avoid, an explanation of what the glycemic index is, and the benefits of following the plan. I also sent him recipes! It has been nearly a year and the patient has continued to manage his diabetes via diet and exercise - no medication needed."
- Beth, Care Manager
"A patient shared with me that he hasn't been eating well due to financial hardship and did not have transportation to get groceries. He also told me that he had a difficult time getting to his pharmacy for his medications. I was happily able to solve those two problems by getting him set up to receive meals through a meal delivery service and I found a home-delivery pharmacy so he does not have to go to pick up his prescriptions. "
- Theresa, Care Manager
"A patient neglected her own health while acting as a caretaker for her family. Our monthly care calls provided her support and encouragement through a difficult time. I provided her with community services to assist her as a caretaker and to help her take care of herself. During one of our calls, I was able to schedule her a same-day appointment with her provider who evaluated and treated her for a serious medical problem she had been ignoring. I'm so happy to be able to advocate for patients not only with their health care needs, but within their family and the community too, giving them the support they need."
- Theresa, Care Manager
"A patient who sees several specialists was frustrated not being able to keep up with his everchanging medication list. Since his enrollment with us, I have accurately recorded the medication changes with the patient and his pharmacy. As a result, he's not as overwhemled and is now able to take his medications correctly and safely. "
- Theresa, Care Manager